Shipping & Delivery Policy

At Marichi, we are committed to delivering your products safely and on time. Please read our Shipping & Delivery Policy carefully.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • You will receive an email confirmation once your order is successfully placed.
  • After dispatch, a tracking number will be shared via email/SMS.

If we experience high order volumes, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery timelines:

  • Domestic Shipping: 3–7 business days
  • International Shipping (if applicable): 7–15 business days

Delivery times may vary depending on your location and courier service.

3. Shipping Charges

  • Shipping charges are calculated at checkout.
  • Free shipping may be available on orders above [Insert Amount].
  • International shipping charges (if applicable) may vary by country.

4. Delivery Delays

We are not responsible for delays caused by:

  • Courier service issues
  • Weather conditions
  • Customs clearance (for international orders)
  • Incorrect shipping details provided by the customer

5. Incorrect Address

Please ensure that your shipping address is accurate.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Additional re-shipping charges may apply.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order directly through the courier’s website.

7. Damaged Packages

If your package arrives damaged:

  • Please do not accept the parcel if visibly damaged.
  • Contact us within 48 hours with photos and order details.
  • We will assist you with a replacement or resolution.

8. International Shipping (If Applicable)

For international orders:

  • Customers are responsible for customs duties and taxes.
  • Delivery timelines may vary depending on customs clearance.

9. Contact Us

If you have questions about shipping or delivery, please contact us:

Email: wellnessknk@gmail.com
Phone: +91-9082133081